Economy airmail (SAL):
Slow (from 3 to 6 weeks, delivery depends on your local post) but cheap.
Internet tracking is not available.
Economy airmail packages are divided in "small packets" and "packets".
When confirming you order we will tell you whether it is a small packet or a packet.
All of our packages are registered (that means that they are insured). Except in the case of a Japanese Magazine subscription.
Weight
Small packet SAL
EMS (Europe)
EMS (North-America)
0.5 kg
1500
1900
1600
1.0 kg
2050
2900
2500
1.5 kg
2490
3800
3300
2.0 kg
3000
4700
4100
2.5 kg
3590
5500
4800
3.0 kg
4140
6300
5500
3.5 kg
4690
7100
6200
4.0 kg
5240
7900
6900
4.5 kg
5790
8700
7600
5.0 kg
6340
9500
8300
(prices in japanese yens)
NB: shipping charges including registered mail charges and handling fee.
Economy mail (SAL): registered mail fee, which cost 410 yens, are included in our shipping rates. EMS is already registered.
You should never buy on Internet without registered mail.
NB: Economy airmail for printed matter (books, etc.) is possible up to 5 kgs.
Maximum is 2 kgs for other items. If you order more than 2 kgs, we
will ship in several packages. Therefore an item weighting more than
2 kilos cannot be shipped by economy airmail.
INSURANCE
All packages are insured up to 10000 yens (for economy airmail) or
20000 yens (for EMS). You can buy an insurance for more expensive
items at a rate of about 1% of their value.
SHIPPING COSTS CALCULATION
Shipping costs depend on package weight but also it size. Amounts
indicated hereabove are those to Europe and North America. They are
only an estimation. We take great care in updating our items database
but it can happen that weight is different at time of shipping. We
reserve our right to ask you extra shipping costs (if package is more
heavy) or to pay back shipping costs in excess (if package is lighter).
Weight is not based only on items weight but on packaging weight too.
We prefer to send heavier packages but well protected, than packages
badly protected which will be damaged during shipping. We don't send in
envelopes.
CUSTOMS
You can have to pay customs fees and VAT when you get your package in
your country. We can't tell you whether you will have to pay them or
not. We neither can influence or predict anything about your country
customs policies. Customs fee and VAT are to be paid by you. Anyway,
low value packages are usually free of taxes.
All items sold on our website are legally on sale in Japan. It is
anyway up to you to check if the items you order are authorized in your
country. We are not liable if customs confiscate an item.
RETURN
We take back only items with an original default and of course items
sent to you by mistake. If possible do not open original item packages.
Depending on the case, we will reimburse you or provide a new item.
When it comes about limited release items, it often will not be possible
to send you a new item. If you think an item from your order needs to
be replaced, contact us within 7 days after you receive the package.
We do not take back games, DVDs or other items which you cannot use because of compatibility problems. All our products are original Japanese items. Check whether you can use them before ordering.
Moreover, it is up to you to think about the interest of an item. If
necessary, do your own research about the item on
the internet before ordering.