No bad surprise on prices: prices on the site are maximum prices! No special charges, taxes or else are added on these prices.
Reasonnable shipment charges: we study shipment on a case by case basis in order to provide you the best rates. There are no "good deal" where articles are sold at expensive rates and a free shipping offered if you buy many, like on some other websites. You know exactly what is the goods' price and what are shipping charges.
No bad surprise on shipping: shipping charges included packing charges and handling fees as well as insurance (see Shipping methods for more details).
No bad surprise on exchange rates: Payment is possible in dollars or euros, if using Moneybookers.
Unlike a payment by credit card, you will know exactly hom much you pay, without being badly surprised by exchange rates variations or your bank commissions, when you are debited on your credit card.
you pay in your national currency. You know exactly how much you pay. If you pay in another currency you may be trapped by exchaneg rates variations and doomed by heavy charges taken by some credit cards issuers when buying in a foreign currency.
A human service: we take time in reading all mails and manually checking your orders. If you write, someone, and not something, will answer you in your language (English or French).